ShoreTel Phones Comparison: 5 Great Small Business VoIP Phone Systems

ShoreTel’s phone systems are preferred by SMBs (Small and Medium Scale Businesses) for deploying unified communications on their VoIP networks. This review compares 5 of ShoreTel’s best small business VoIP phones.

VoIP phone systems, as well as the reliable PBX System, work for small businesses because they enable seamless communications, reduce voice and data costs, and allow for scalable growth. ShoreTel takes VoIP further with its emphasis on unified communications, making it possible for small businesses to enjoy rich services and applications.

Here is a comparison of 5 of the best ShoreTel Phones for small businesses:

  1. ShoreTel IP Phone 480g, voip phone, voip phone systemShoreTel IP Phone 480g

This is an entry-level small business VoIP phone for affordable, high quality voice communications.

Supporting 8 lines and a full-duplex speakerphone, the ShoreTel IP Phone 480g is already very suitable for light to moderate voice communications.

The visual voicemail and expanded call history extend the effectiveness and user experience provided by the phone, making it ideal for use in areas like classrooms, lobbies, cubicles, hallways, retail shops, and factory floors.

The built-in 10/100/1000 Ethernet switch also provides fast data access for PC hookup during SIP applications or collocation. If you want to know more about the ShoreTel IP Phone 480g features and benefits click here.

  1. ShoreTel IP Phone 485g, VoIP Phone, VoIP Phone SystemShoreTel IP Phone 485g

The ShoreTel IP Phone 485g builds on the capable small business features of the 480g (discussed above) by adding a color backlit display and extended SIP capabilities.

The vivid color display not only improves ease of use, comfort and general user experience, but also helps bring some of this phone’s unified communications features to life.

There is a wide range of applications for a phone like this, including government offices, contact centers, banks, managers, administrative staff, healthcare services, and hospitality businesses.

  1. ShoreTel IP Phone 560g, VoIP Phone, VoIP Phone SystemShoreTel IP Phone 560g

With 6 lines, a full-duplex speakerphone, and instant caller recognition and identification, the 560g is often the phone of choice for telephony-intensive professionals and executive assistants.

Throw in the integrated VPN client, and you have a very attractive mix of enterprise-level security and private communications with features that are just right for small businesses.

Gigabit Ethernet means fast data access is guaranteed for data-intensive applications and collocation.

This VoIP phone system is ideal for any small business, and can be used by administrative staff, managers, executives, or knowledge workers.

  1. ShoreTel IP Phone 565g, VoIP Phone, VoIP Phone SystemShoreTel IP Phone 565g

The 565g from ShoreTel builds on the features of the 560g which means users automatically enjoy 6 lines, integrated VPN client and Gigabit Ethernet for capable, powerful and secure office communications.

The 565g takes it several steps further by adding a color screen and support for Bluetooth communications with the Bluetooth 2.0 headset compatibility.

The color screen enhances user experience and comfort, while the Bluetooth headset compatibility extends mobility applications for the phone.

  1. ShoreTel IP Phone 655, VoIP Phone, VoIP Phone SystemShoreTel IP Phone 655

One of ShoreTel’s best small business phones, the 655 leads the way with support for 12 incoming lines, a large backlit color display with touch functionality and haptic (vibration) feedback. With its advanced microphone technology, for midsize conference rooms, the 655 is a telecom solution that is hard to beat.

12 lines already make the 655 a massive phone system for handling a high volume of daily communications, and the integrated VPN client and Gigabit Ethernet make it a secure corporate solution delivering fast data access.

The haptic (vibration) feedback on the device adds another dimension to the user experience already accentuated by the color touch screen.

With visual voicemail and a superb speakerphone capability, the ShoreTel IP Phone 655 is truly a premier choice for small businesses.

This phone is ideal for administrative staff, managers, executives, and knowledge professionals. However, smaller businesses might want to look into other ShoreTel models for a more cost-efficient alternative.


Major Points

In this review we have seen how ShoreTel raises the bar in small business phone systems by using a rich blend of unified communications and true IP design for its products. We also compared 5 of the best ShoreTel VoIP phone systems for small businesses – we checked out the ShoreTel IP 480g, 485g, 560g, 565g and 655 phones.

We hope you enjoyed reading this article, please get back to us with any comments you may have. If you are considering purchasing ShoreTel phone systems, or if you have any questions about our wide variety of telecommunication solutions at Birns.Net, like Cloud Hosted PBX,  please talk to our experts today.


17 thoughts on “ShoreTel Phones Comparison: 5 Great Small Business VoIP Phone Systems

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  6. Hosted VoIP solutions have a low upfront cost and are typically charged as a monthly fee per user. Using VoIP with an on-site server has a higher cost upfront, but then no recurring monthly fee. These different types of VoIP systems are all great in their own way. They are used for different instances. It is up to the business owner to choose which is perfect for their business.

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