It wasn’t too long ago when we were trying to figure out what “The Cloud” was all about. Today, we rely on cloud technology as a storing solution for important files and data transmission as an intrinsic part of our everyday business routine. Now, there was no reason for business telephone systems to be left behind, so Cloud Hosted PBX represents the logical next step in the communications area.
Telephone system requirements for business have evolved to provide the best customer service possible. Call routing, voicemail and remote access are some of the basic features any communications system should offer. But Hosted PBX phone systems add technical advantages to the mix, which is why it has become such a popular product for businesses of any size.
Here are 5 reasons for you to consider a Cloud hosted PBX Phone for your business:
1. It is cost-effective
Cloud based telephone systems work with VoIP lines, using an internet connection, which involve lower rates than traditional telephone lines. The previously allocated phone bill budget can be reassigned to new projects.
2. There is no hardware installation needed
Cloud hosted PBX is handled by a third-party from their own servers. Your business will only have to set the VoIP phones to access the phone system features. Service providers allow business management to supervise system performance, provide data backup and ensure data safety.
3. It’s completely flexible
Since there is no major hardware installation needed and all settings are handled from the cloud, changes can be made at any time. Additional extensions can be easily added, as well as feature programming. The cloud hosted PBX enables virtual phone numbers and toll-free numbers to be created.
4. The system allows remote access
Being handled from the cloud, the extensions can be set anywhere an internet connection is available. Call routing settings allow incoming calls to be sent to mobile phones. This feature is particularly useful for small to medium businesses with lack of a large commercial location. Each employee can work from a remote location as part of the same business telephone system.
5. It has permanent tech support
Outsourcing companies handle Cloud hosted PBX from their servers and with their qualified staff. There is no need for the contracting company to divide their human resources to the telephone system tasks. Service providers offer permanent support to avoid communication failures.
Early adopters are the first to venture themselves into up-and-coming technologies. Cloud hosted PBX is already reaching a wider range of users looking for cost-effective solutions to various business formats, it is a technology that can be constantly updated with little to no hassle to end users.
What are your thoughts on cloud telephone systems? Are you ready to replace more traditional systems for the newest technology available? We want your opinion, so feel free to leave a comment and get the conversation started.